Privacy
Privacy Policy
This policy explains what personal information Cutover collects, why we use it, and the choices you have. It covers our website, the Cutover platform, and the migration data you give us.
Last updated: [date]
Who we are
Cutover is operated by [legal entity name], [registered address]. You can contact us at ebizmatrix@gmail.com.
Information we collect
| Category | Examples | Source |
|---|---|---|
| Account and contact details | Name, work email, company, role | You, when you sign up or book a call |
| Website and product usage | Pages viewed, device and browser type, approximate location from IP address | Automatically, via cookies and logs |
| Migration inputs | Source code, configuration, infrastructure metadata, and data samples you provide | You, through read-only access you grant |
| Communications | Emails and call notes about your migration | You and our team |
Migration data
When you use the platform for a migration, Cutover processes the source code, configuration and sample data you grant access to. We do this only to produce the analysis, plans and infrastructure code you ask for.
- Sensitive samples, such as message logs and data extracts, are redacted before analysis.
- We do not use your code or migration data to train models.
- Where the data includes protected health information, our processing is governed by a Business Associate Agreement.
- You remain the owner of your data. We process it under your instructions.
How we use information
- To provide and operate the platform and carry out the analysis you request.
- To respond to enquiries, schedule discovery calls and provide support.
- To secure, monitor and improve the website and platform.
- To meet legal, audit and contractual obligations.
Legal bases (where GDPR applies)
Where the EU or UK General Data Protection Regulation applies, we rely on performance of a contract, our legitimate interests in running and securing our services, your consent where we ask for it, and compliance with legal obligations.
Cookies and analytics
The website uses only the cookies it needs to work, and [describe any analytics tool, if used]. You can control cookies through your browser settings.
Sharing
We share information only with service providers who help us run the business (for example, hosting and email delivery), under contracts that limit their use of the data. We do not sell personal information. We may disclose information when required by law.
[Maintain a list of sub-processors and link to it here.]
Retention
Migration data is kept for the length of the engagement and then deleted, unless you ask us to keep it longer or the law requires it. Account and contact details are kept while your account is active and for a limited period afterwards. [Confirm retention periods.]
International transfers
Data may be processed in countries other than where you live. Where required, we use approved transfer mechanisms such as Standard Contractual Clauses. Data residency options are agreed during discovery.
Your choices and rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to or restrict some processing. To use these rights, email ebizmatrix@gmail.com. We will respond within the time required by law.
Security
We protect personal information using the controls described on our security page.
Children
Cutover is a business service and is not directed at children under 16. We do not knowingly collect their personal information.
Changes to this policy
We may update this policy. We will change the date at the top of this page and, for material changes, tell customers by email.